Frequently Asked Questions
What inspired the philosophy behind Skin by Sherin?
Skin By Sherin is built on one simple belief: Skincare shouldn’t feel like a task, it should feel like a return. Not a routine to master or a problem to fix, but a soft ritual of care. It should feel calming, look beautiful, and fit seamlessly into your life. No pressure, no overpromising—just gentle, intentional moments that feel incredible.
Are your products suitable for all skin types?
Yes. Each formula is designed to be gentle, effective, and barrier-friendly. All our products are dermatologist-tested. We believe skincare should calm, not challenge.
Where are your products made?
All of our products are made in Korea, where innovation meets craftsmanship. Every formula is created with precision, care, and intention.
Are your products cruelty-free and vegan?
Yes, always. Our formulas are cruelty-free and vegan, with no animal-derived ingredients—just clean, conscious care for your skin and the planet.
Can I use your eye patches every day?
Absolutely. They’re designed to be gentle enough for daily use, whether you need a quick refresh in the morning or a soothing reset at night.
How soon will I see results?
Many people notice instant hydration and brightness after the first use. With consistent use over time, the under-eye area looks smoother, more even-toned, and naturally radiant.
What makes Skin by Sherin different?
We believe less truly is more. Our approach to skincare is intentional, minimal, and soothing—focusing only on what your skin actually needs. Every product is multi-functional, made to replace, not pile on.
How should I store my products?
Keep them in a cool, dry place away from direct sunlight. For an extra-refreshing feel, store your eye patches in the fridge.
Do you ship internationally?
Yes. We currently ship from the UAE to multiple regions worldwide. Shipping times and rates vary depending on your location and will be calculated at checkout.
What is your return policy?
We accept returns on unopened and unused products within 14 days of delivery. If your order arrives damaged or incorrect, please contact our support team and we’ll make it right.
Do you give back to any causes?
Yes. We pledge 2% of our profits to a UAE charitable organization supporting refugees—because true care extends beyond skin.